Welcome to the Website of the online store www.athlosoliveoil.gr, hereinafter referred to as the Online Store or the “Website”.’’Website here in after means all websites, applications, services, content, text, photos, visuals, and other information contained under the above web address of this website.
The Website is the property of Eleni Papoutsaki, based in Greece, with address Kato Archanes, Heraklion, Crete, PC 70100, and is legally represented by TIN: 076671395 and is its online olive oil trade store (wholesale and retail) , via internet Online store details:
Headquarters: KATO ARCHANES, HERAKLION, CRETE, 70100
Online store: KATO ARCHANES, HERAKLION, CRETE, 70100
Tax Identification Number: 076671395 GENERAL COMMERCIAL
REGISTER No 76911927000 P.T.A. HERAKLIO
Contact e-mail: [email protected]
Ordering Tel: +30 6945706414

PLEASE READ CAREFULLY THE TERMS THAT FOLLOW BEFORE PROCEEDING ANY ACTION, INTERACTION, ACCESS, TRANSACTION, etc. OF THE WEBSITE www.athlosoliveoil.gr HERE BY “WEBSITE” AND HOW YOU COMPLIANCE WITH THEM. ANY AS ABOVE ENERGY, INTERACTION, ACCESS, TRANSACTION, USE ETC. OF THE WEBSITE
www.athlosoliveoil.gr. GOVERNED THROUGH THE ABOVE TERMS AND YOUR TRANSACTION WITH THE ONLINE STORE CONCLUDES THE UNCONDITIONAL ACCEPTANCE OF THESE TERMS.

PRIVACY
The Website in application of the principles of personal data protection as well as the provisions of the International European Law that regulates issues related to electronic commerce (Directive 2000/31 / EC, Presidential Decree 131/2003), as well as the provisions of Law 2251/1994 on consumer protection, which regulates issues related to distance selling and the relevant provisions of Law 2472/1997 on the protection of the individual and the protection of personal data, as completed and amended as well as Directives 95/46 / EC and 97/66 / EC, explicitly and clearly states that it will not make any misuse of your personal data nor will it disclose, publish, exchange, sell or leases your personal information and the information you submit to any third party. It is noted that your personal data upon your request are permanently deleted and cannot be given to anyone in any way. By submitting your information to the server, you agree that the material you declare and therefore warrant does not contain false, fictitious, illegal and generally unsuitable information for use, processing and publication.

SETTLEMENT OF INTELLECTUAL PROPERTY ISSUES
The entire content of this Website is the intellectual property of the Online Store and is protected by the relevant provisions of Greek, Community and international law. All copyrights, contents and derivatives of the Website belong to the Online Store directly or to third parties legally concerned, ie the names, images, logos and insignia that represent the business / or its online store or third parties contracted with it and their products or services are exclusive marks and insignia trademarks of the company and / or its online store or third parties and are protected by trademark, industrial and intellectual property and unfair competition provisions In any case, their appearance or their display on the Website should in no way be construed as a transfer or assignment of their license or right of use. Any reproduction, copying, modification, publication, exploitation and general use of the Website is expressly prohibited, except as expressly stated in the terms and conditions of use and transactions.

USER / CONSUMER / VISITOR RESPONSIBILITY
Your use of this Website automatically makes you a user / consumer / visitor of this Website and constitutes your unconditional acceptance of the copyright laws as well as the terms and conditions of use and transactions, as set forth herein, without exception. Also with your use of the Website you declare that all your statements and warranties are true and guarantee their accuracy. Any user who does not agree with these terms must abstain from using this Website and from any transaction with the Online Store.
Any use of this Website presupposes and expressly states and guarantees that you have reached the age of 18 and have full legal capacity. Minors are expressly prohibited from using this Website.
The company bears no responsibility for the use of the Website by users who do not have the above properties. In case you notice that the Website has been used by children under 18 years of age, please contact us at [email protected], and if it is found that personal information has been collected by users under 18 years of age, the account will be deactivated and we will receive reasonable steps to delete such data from the company’s records.
You expressly undertake not to use the Website for illegal or immoral purposes or for any purpose other than as described in the terms of this text.

LIMITATION OF LIABILITY
Every effort has been made by the online store and the company and its associates for the best and as accurate as possible in the display of the displayed product by viewing photos, description and other comments, subject to any errors or modifications. Typographical, numerical and / or illustrations that have escaped attention, or have occurred unintentionally or due to force majeure of the site. The online store and the business assumes no responsibility for acts or omissions of third parties and in particular unauthorized interventions of third parties in products and / or services and / or information mentioned or posted on this Website. While for the problems that can be created by the various links to other sites, as well as by any advertising campaign, the online store and the company are not responsible, except for the respective company that has undertaken the promotion and advertising.

APPLICABLE LAW
All transactions carried out through the online store are governed by the principles of the Greek Legislation for Consumer Protection and the Community Law for e-commerce. It is hereby expressly agreed that for any dispute arising in the context of transactions with the Website of www.athlosoliveoil.gr, if not resolved amicably, they are governed by Greek Law and the courts of Heraklion, Crete, where it has the headquarters of the online store. For any dispute that arises with the Online Store, in distance contracts, the possibility of electronic dispute resolution is provided. The above possibility of out-of-court settlement of the dispute is provided to consumers residing in the European Union, for both domestic and cross-border electronic transactions. For more information, refer to the following link of the Consumer Ombudsman Authority http://www.synigoroskatanaloti.gr/ as well as to the following link for activating the procedure, the electronic platform of the competent European Alternative Dispute Resolution Body. https://ec.europa.eu/ 

In any case, please contact the Online Store at the contact number: +30 6945706414 or via email at [email protected], for the amicable settlement of any dispute and for your guidance on the steps to follow.

PRICE AND ORDER OF PRODUCTS
The prices listed on this website are in euros and include VAT. All additional charges that may arise due to the “Shipping calculation” field are displayed and included in the “Total” field of the online store. The price is clearly and close to the product displayed in the online store of our company. The company, like this online store, reserves the right to adjust prices without prior notice. However, the customer, once he has completed his order, ensures that he will receive the product at the price he “accepted” during the transaction, even if the specific price in course changed. The customer places his order as described below. The completion of the order implies the simultaneous acceptance of the terms of use and transactions, as expressed here, without any exception. The customer who is interested in the product on this website follows the following procedure to complete his order: Selecting the quantity he wants and clicking on the “add to cart” icon he enters his shopping cart, where he has to check its details and validate his order by clicking on the “order completion” icon and automatically entering the “Checkout” field. Selecting the quantity he wants and clicking on the “add to cart” icon, he enters his “shopping cart” where he has to check the details of his order, and finally validate his order by clicking the “complete order” icon and automatically enters the “Fund” field. In case the customer wishes to modify the details of his order, before making a shipment, a necessary condition is to press the “basket update” field. When ordering, the customer must fill in a form below: “Billing and Shipping” the process of completing the purchase, which contains the following information: Name, Surname, Address, City, Region, Postal Code, e-mail address and complete the process by clicking the “send order” icon.

MEANS OF PAYMENT
Our online store allows you to pay for your order with: Bank account deposit In this case you have the opportunity to deposit the amount of your order in PIRAEUS bank.
A necessary condition for the completion of the transaction is the declaration of your name and the number of your order, as well as our immediate information via our contact phone or via email. To create a remittance from abroad, some additional information is
required. ATTENTION: In the reason of the deposit do not neglect to state your name and / or your order number. Please send us the proof of deposit by email to [email protected]
The name of the beneficiary in the above Bank is PAPOUTSAKI ELENI and the IBAN number is: IBAN GR2201713660006366146265142

RIGHT OF WITHDRAWAL – PRODUCT RETURNS
You have the right to withdraw from this contract within 14 calendar days without giving any explanation. The withdrawal period expires 14 calendar days from the day after you acquired or a third party, other than the carrier you have designated, acquired physical possession of the products.
You can return a product you bought and we will pay the price if you notify us in writing by email to [email protected] , your decision within 14 calendar days from the day of receipt of the product by you or a third party that you indicate. In case you order a batch of products, the deadline starts at the moment you receive the last product or with the delivery of the product in case of periodic benefits. By exercising the withdrawal you are obliged to return to us the product in the excellent condition in which it was delivered to you or to provide us with clear and indisputable proof that you have sent it safely within 20 calendar days from the exercise of the right of withdrawal by you and within the same deadline we are obliged to refund any amounts you have paid us. In any case, the products you wish to return must be accompanied by the original sales documents. The shipping costs of the return of the product are not covered by the company and its online store and are borne by the customer. Refunds from us also do not include the initial shipping costs. 

For product returns, contact us first by phone +30 6945706414 or by email: [email protected] to give you the necessary instructions. If the product shows a defect within 14 days of receipt, the customer must notify us immediately and is entitled to replace it with another product of equal value and not a refund. In particular, you pack the products in the box in which you received your order. Inside the package you place the completed withdrawal form and finally send the parcel to our headquarters with the indication “PRODUCT RETURN”. To return a product due to withdrawal, call the company from which you received your order or select any other courier company you wish and send us the parcel at our headquarters with the sender’s fee (Shipping To: ELENI PAPOUTSAKI KATO ARCHANES, IRAKLIO CRETE, PC 70100 GREECE).
In any case contact us first at the following number : +30 6945706414 or via e mail to [email protected] to give you the necessary instructions. The return of the product is accepted, only if the customer has first paid any amount charged by the Company for the shipment of the item to him and the shipping costs for the return of the item.
In any case, you will be charged with the shipping and return costs of the replaced product.

CANCELLATION OF ORDER / CONTACT / PROCEDURE
Given that you have made your order in our Eshop : You have the right to cancel your order a) with a an email to [email protected], as long as this email is sent and received by us the same day, namely the same day with your email order and b) with a phone call at +30 6945706414 provided that your products are NOT hand in for delivery. In any other case you can cancel your order by telephone at +30 6945 706414 or by email to [email protected], provided that your products are NOT hand in for delivery.

RESPONSIBILITY AND GUARANTEE FOR THE QUALITY OF THE PRODUCTS. LIABILITY FOR DEFECTS.

Each product has on its packaging all the characteristics provided by law as well as its expiration date. The same characteristics are mentioned in the description of each good in this online store. Before ordering, the customer must carefully read the information and features listed at https://www.athlosoliveoil.gr/en/athlos-olive-oil/ on the goods he wants to order. Upon receipt of the goods you must measure and check that the goods are numerically correct, that they have no external damage or any damage and sign to the transport company that you received them correctly. In case something is not correct upon receipt, call at +30 6945706414 to inform us. If you do not find us, just write your remarks on the paper of the transport company that you signed that you received. All damages caused during transport before receipt by you and if it is from the transport company we work with are credited. If the product you receive is not of good quality, the company and  its online store are responsible and it’s replaced. Expired products are sent back at your own shipping cost and they are replaced. Finally, we have all the obligations provided for in the Civil Code for the seller.

AMENDMENT OF THE TERMS OF THIS
The online store reserves the exclusive right to renew or modify, unilaterally and at its discretion, the terms and conditions of transactions, without prior notice with the sole obligation to inform this text in a timely manner of any modification, change or addition on of these terms. For this reason it is recommended to visit regularly as well as read them for any changes and modifications. It is clarified that the change of terms does not concern orders that you may have already made. For any clarification regarding the general terms of use and transactions, contact us at the following details:
ELENI PAPOUTSAKI
Address KATO ARCHANES, HERAKLION, CRETE, 70100
Tel. Contact +30 6945706414
Email: [email protected]